Description

Position Summary

Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Accepts retail and commercial deposits, loan payments, processes checking and savings account withdrawals.
• Cashes checks.
• Maintains an adequate cash drawer supply at all times; this includes buying and selling currency from the vault as necessary.
• Balances cash drawer in accordance with Bank procedures.
• Answers customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line.
• Provides additional products including Official Checks and Money Orders.
• Assists customers in accessing safety deposit boxes.
• Maintains the highest level of confidentiality with all customer information.
• Promotes the Banks products and services.
• Records and processes deposits left in the night depository.
• Assists in the balancing of cash in the automated teller machine.
• Responsible for following the Banks branch opening and closing procedures.
• Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
• Performs as a team member in allocating and coordinating the work flow.
• Contributes to the fulfillment of branch and company objectives and goals.
• Complies with all company policies, procedures and regulations.

Qualifications